Job Title: | IT Engineer - Mandarin speaking |
Contract Type: | Contract |
Location: | City of London |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
Duration: | ongoing |
REF: | JZFORCE_1664902664 |
Contact Name: | Jianghui Zhang |
Contact Email: | jianghui.zhang@projectpeople.com |
Job Published: | 12 months ago |
Job Description
Job title: IT Engineer - Mandarin speaking
Location: Millbank Tower, London
We are looking for an experienced IT Engineer working at a well-established e-commerce company which operates leading marketplaces in the B2B, B2C and C2C retail and wholesale space, as well as Cloud, Payment, Marketing and other services and platforms.
Responsibilities:
- Provide IT support to local or regional users and log incidents, manage problems and requirement via ITIL service ticketing system
- Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity
- Deliver IT orientation to new employees with our client's standards and provide regular user training to improve user productivity
- Build-up and maintain IT infrastructure in terms of WAN/LAN network, telephones, audio and video conference, end user computing, printer, etc.
- Manage IT assets in the region and ensure accuracy of IT assets management
- Manage outsourced engineers to deliver IT services up to our client's standards
- Act as project manager to cooperate with internal and external teams to plan, design, develop and implement IT projects in the region
- Work with local business leaders as a business partner to enable local business growth with the right IT tools and efficient IT support
Qualifications
- 3 years of experience in IT
- Fluent in Mandarin(Chinese) and English
Technical Skills
- Experienced computer troubleshooting skills (windows 10 and mac OS)
- Familiar with windows server and relevant permission
- Familiar with Cisco telephone and conferencing systems
- Physical server and virtual server management
- Networking skills such as managing network switch/firewall/etc
Personal Skills
- Strong spoken and written Mandarin and English language skills
- Good telephone manner, patient with good communication skills
- Strong customer service sense with a humble attitude
- Willingness to take initiatives, hands on and result driven
- Quick learner and ability to embrace change
How to apply:
Please send your CV to jianghui.zhang@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.

SIMILAR ROLES
-
IT Desktop Support_Mandarin speaking
Location: London
Salary: Negotiable
-
IT Desktop Support
Location: London
Salary: Negotiable
-
Administrator Scheduler
Location: Bracknell
Salary: Negotiable
-
24 Operations Centre IT Technician
Location: Bracknell
Salary: Negotiable
-
LAN Engineer
Location: Stevenage
Salary: Negotiable
-
Network Engineer
Location: Basingstoke
Salary: Negotiable