Job Title: | Head of Customer Service Design |
Contract Type: | Permanent |
Location: | Maidenhead, Berkshire |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
REF: | PP/HOCSD/P/CS_1501088119 |
Contact Name: | Chris Small |
Contact Email: | chris.small@projectpeople.com |
Job Published: | almost 7 years ago |
Job Description
Head of Customer Service Design
Responsibilities:
The purpose of the Customer Solution Design team is to support my client's brand strategy by designing and delivering consistent, multi-channel customer support solutions. The team is responsible for working collaboratively with multiple teams across the business, to design and develop solutions which deliver the following;
This role is accountable for leading an expert team of people, developing consistent customer solutions which operate across all customer touchpoints. The solutions are required to support a broad range of initiatives, all of which will be developed in order to achieve the company plan. |
Scope (Nature & Scope)
|
Responsibilities (Principal accountability)
|
Knowledge and experience (Knowledge and Experience)
|
To apply for this position please send an updated CV to chris.small@projectpeople.com
Project People is acting as an Employment Agency in relation to this vacancy.
SIMILAR ROLES
-
RAN DESIGN NETWORK ENGINEER- CONTRACT - HYBRID- PADDINGTON
Location: London
Salary: Negotiable
-
Pre Sales Solution Manager
Location: London
Salary: Negotiable
-
Senior Manager (Strategic Finance)
Location: Reading
Salary: Negotiable
-
B2B Sales Specialist
Location: London
Salary: Negotiable
-
Sales Consultant
Location: London
Salary: Negotiable
-
Assistant Store Manager
Location: Cambridge
Salary: Negotiable