FAST-P -CROWN 86 - VCLOUD ENGINEER- REMOTE - CONTRACT- TELFORD

FAST-P -CROWN 86 -VMWARE VCLOUD ENGINEER- 2 ROLES - REMOTE - CONTRACT- TELFORD

Leading Managed Services Provider in the Public and Defence Sector requires a FAST-P -CROWN 86 -VMWARE VCLOUD ENGINEER reports directly to the FAST-P solution owner and will work very closely with the FAST-P development team to support the development and maintenance of the FAST-P and Crown / AVS x86 Services.

**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**

Duration: 6 Months initially

Remote working but must be able to travel to Telford as required

The responsibilities of the role are to:

• Technical Support of the FAST-P and Crown x86 VMware platforms at an infrastructure through to software level.
• Provide advice and guidance to the FAST-P teams about enhancing, supporting and maintaining the FAST-P and Crown x86 services.
• Support the FAST-P development and CST teams during issues and fault resolution Support the FAST-P Solution Owners strategy
• Provide technical consultancy based on expertise around VMware Cloud (vRealize) suite of the products.
• Be accountable for ensuring that any guidance or solutions created in this role are viable and have internally been approved.
• Ensure any technical solutions adhere to client's contractual obligations.
• Ensure that technical solutions deliver in line with the prevailing commercial pressures within the account.

You will be empowered to identity better ways of doing things and to share your ideas. You will be supported by a Service implementation Manager, who will look after your wellbeing and ensure you receive work that befits your skills. Most of the project work is expected to be in normal hours, but you could also be offered to work out of hours.

Skills - Mandatory

• Be proficient in the configuration and support of the VMware vCloud suite of products (vRA, vROp & vRO)
• Excellent vSphere Knowledge
• Microsoft 2008R2, 2012 & 2016 server administration
• Active directory administration
• Configuration and management of client's Primergy RX/BX servers
• Excellent problem analysis, problem solving skills
• Experience working in a Technical support team

Key Accountabilities

• Provide technical support to the FAST-P portal service including hands-on, and architectural support.
• Work closely with the FAST-P architecture team to enhance and expand the FAST-P and Crown x86 offerings
• Manage incident resolution, accountable, within SLA
• OOH working, potentially short notice
• Work with 3rd parties, vendors and manage relationships
• Problem Solving. Records job changes and work requests through problem management systems ensuring effective change control. Deals with escalations from the team obtaining information required to diagnose and resolve a variety of complex technical and non-technical problems. Analyzes statistics and initiates action when necessary to improve system availability.
• Develops and implements training needs analysis to ensure the development of required skills for the business. May train other team members.

Please apply via this ad in the first instance or send a CV with covering note or contact me on 07587743762 or Balla@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.