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Employee Relation Specialist (Maternity cover)

Job Title: Employee Relation Specialist (Maternity cover)
Contract Type: Contract
Location: Reading
Salary: 10% bonus
Start Date: ASAP
Duration: 12 months
REF: JZFORCE_1708518366
Contact Name: Jianghui Zhang
Contact Email:
Job Published: about 2 months ago

Job Description

Job title: Employee Relation Specialist (Maternity cover)

Location: Reading or Glasgow

Hybrid working 2-3 days at office

Our client, a leading telecommunications company is seeking an experienced Employee Relation Specialist to support its core team based in either Reading or Glasgow.

The ideal candidate will possess a minimum of 5 years' experience in managing complex and high risk cases in employee relations cases.


To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes.

The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required.

The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement.

Main Responsibilities:

  • Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions
  • Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals.
  • Risk assess ER related issues and projects, providing clear and viable options for business consideration.
  • Effective support, buddying, and development of the Advisors.
  • Using ER data (including data manipulation on Excel), identify trends/ insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention.
  • Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement.
  • Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction.
  • Develops training courses to meet identified needs to improve performance and meet business requirements.


  • Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects
  • Uses this comprehensive technical knowledge and skills to act independently as SME on the following:
  • Guiding, coaching and training managers in relation to Employee Relations, negotiation, and the compliance and application of policy and legal frameworks
  • Identifies, assesses and manages risk using excellent communication skills and technical guidance to provide options to determine a balanced, commercial and fair outcome.
  • Appling understanding of the business environment and objectives to develop commercial solutions while also providing technical assistance when necessary (usually in the most complex or sensitive scenarios).
  • Communicating and influencing in a clear, concise and compelling manner to any role holder in the organisation and any external contacts.
  • Interpreting and identifying data trends, and horizon scanning.


Essential Criteria:

Comprehensive rob related experience in own area of expertise to highly competent level

CIPD Qualified or Part Qualified. (Desirable)

Project People is acting as an Employment Business in relation to this vacancy.