Day-to-day activities and responsibilities of the role include: - Reviewing all forms of project documentation including Business Requirements Specifications documents, technical briefs, designs and wireframes
- Work with Product Owners to define acceptance criteria and produce test plans
- Review acceptance criteria with scrum teams, Product Owners, developers, Site Builders and interact with Project Managers and Test Environment Managers
- Provide updates on testing progress or other activities to the QA Manager and other teams
- Analyse and investigate issues found in testing and work to resolve these with the relevant people (other testers, Product Owners, environment teams, developers and Site Builders)
- Work closely with other functions within the Online team such as design, user experience, developers, operational support and teams outside the online team such as marketing and campaign teams
- Carry out test execution using predominantly UAT testing techniques but also static, integration and system testing methods
- Support cross-departmental projects and overall test community when required
- Constantly identify opportunities to improve quality
- Work closely with our 3rd party partners, including managing offshore resource, 3rd party testing service and tools.
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Innovative and passionate about testing, you will see testing as a skill and are enthusiastic about quality, end-to-end customer experience and finding defects. Ability to tackle issues logically and determine a best course of action, you seek opportunities to expand your knowledge within the testing field and are committed to this discipline. You pro-actively seek improvements to working methods and have the ability to apply different testing theories and techniques to new or old problems. Must-have - Experience of working in a digital environment
- Dynamic and engaging with a real passion for quality and testing
- Excellent written and verbal communication skills
- Flexible in approach and attitude with a consistent focus on quality
- UAT and front-end testing experience with particular focus on 'look-and-feel'
- Ability to manage relationships with key stakeholders and effectively articulate and justify test estimates
- Knowledge of software development life-cycle and methodologies (e.g. Agile, V-Model, Waterfall)
- Knowledge of software testing terms and their application e.g. black box testing, test harness/test stub (e.g. the theory and application of that theory)
- ISTQB/ISEB Foundation or relevant working experience.
Nice-to-have - Specific application knowledge - JIRA, Quality Center
- Experience of working in an Agile environment
- Automation skills or desire to progress with Automation
- Specific software and programming knowledge - HTML, Java.
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