| Job Title: | Customer Communications Specialist |
| Contract Type: | Contract |
| Location: | Reading |
| Industry: | |
| Salary: | Negotiable |
| REF: | CCS/JS/2708_1756315643 |
| Contact Name: | Jagadeshwar Sandhi |
| Contact Email: | Jagadeshwar.Sandhi@projectpeople.com |
| Job Published: | 1 day ago |
Job Description
Customer Communications Specialist - B2C/Loyalty/Rewards
Contract - 3 months
Reading/Home
We're growing fast-and our Marketing team is looking for a creative, driven marketer to help shape standout loyalty communications.
As Customer Communications Executive you'll lead the creative development of campaigns for our rewards app-attracting new users and keeping current members engaged across channels like email, SMS, direct mail, and app.
You'll work closely with cross-functional teams to deliver campaigns that boost app downloads, drive offer redemptions, and enhance customer experience.
Responsibilities include:
- Develop and deliver creative comms across multiple channels
- Write clear briefs and manage asset creation
- Use insights to drive engagement and optimise campaigns
- Collaborate with internal stakeholders to align with brand and legal standards
The successful Customer Communications Executive will have:
- Experience in B2C marketing or customer comms
- Strong writing, briefing, and campaign delivery skills
- Great stakeholder management and a creative mindset
- Passion for data-driven marketing and customer engagement
To apply for the Customer Communications Specialist please send your CV to Jagadeshwar.Sandhi@projectpeople.com
Project People is acting as an Employment Business in relation to this vacancy.
