Business Operations Assistant

Business Operations Assistant

The Client's Mobile Service

Location: London or Dublin

What you will do:

• You will be responsible for assisting the daily operations for our client's Mobile Services in the UK and Ireland, in particular AppGallery.
• You should have a strong sense of responsibility, be a good team player and have a good understanding of the mobile ecosystem.
• You will work with the Business Growth and Operations team, focusing on the user acquisition, retention and data operation.
• You should be familiar with the local market and supporting operations managers, offering an excellent customer service to each individual customer.

Key Responsibilities

• Performing, organising, and streamlining operational tasks
• Implementing process improvements to improve operational efficiency
• Assisting operation managers in organising promotional campaigns, including influencer outreach
• Addressing customer issues in a prompt and accurate manner
• Leveraging data and insights to understand our customers and potential funnel in depth, identifying business opportunities

Skills & Experience - Essential

• Good understanding of Mobile user consumption trends, needs and expectations
• Strong organisational skills
• Experience with Data Analytics, excellent analytical skills will be a plus
• Highly motivated with the ability to thrive in a fluid, demanding and fast-paced environment
• Excellent written and verbal communication skills in English

Note: This is a one year full-time contract role and you must have the right to work in the UK or Ireland.

Project People is acting as an Employment Business in relation to this vacancy.