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3rd Line Support Engineer/Wintel/VDI/Windows Server/VMWare

Job Title: 3rd Line Support Engineer/Wintel/VDI/Windows Server/VMWare
Contract Type: Contract
Location: Gloucester
Salary: Negotiable
Start Date: ASAP
Duration: 12 Months
REF: FJS_PP-CB-C-G-WSE_1685456808
Contact Name: Cassie Butcher
Contact Email:
Job Published: 4 months ago

Job Description

3rd Line Support Engineer (Wintel/VDI/Windows Server/VMWare/HyperV/Exchange) is urgently required by our Global IT Services Company for an initial 12 months contract (taken in 6 month rolling stints), to be based in Gloucester, Gloucestershire, UK.

Responsibilities & Skills:

  • The successful applicant will be an experienced 3rd line support engineer with strong Wintel & VDI
  • Extensive 3rd line support & technical wintel experience
  • The successful applicant will be a 3rd Line Wintel & VDI Support Engineer, responsible for providing wintel support of the customer deployable systems across all security domains, where you will maintain and develop a complex solution.
  • The role will primarily involve incident management on the clients' live system, on incidents that have been escalated from 1st/2nd line team.
  • You will have experience in carrying out in-depth documentation reviews
  • Excellent client facing experience
  • Demonstrable experience of supporting technical projects and incident resolution.
  • Creation/review of Low-Level Design's (LLD), build and configuration documentation and Knowledge Based Articles (KBA), as well as providing Knowledge Transfer (KT) to the customer.
  • Strong skills in Microsoft Windows Server 2012 and 2016
  • Active Directory & Group Policy management, design and support
  • Microsoft HyperV virtualization or VMware experience
  • Windows Server technologies such as Skype For Business, Exchange 2012/16.
  • Good understanding of Network Design principles, FireWalls, WAN protocols
  • Security technologies such as McAfee AV / ePolicy Orchestrator
  • PowerShell and other scripting experience
  • Your role will involve incident management and change implementation on the clients' live system.

A national security clearance is required for this role but candidates not holding this level of clearance will be considered. This is an urgent requirement; please apply as soon as possible if you would like to be considered.

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part-time status.

Project People is acting as an Employment Business in relation to this vacancy.