Tooling Architect

Tooling Architect - Service Desks

Security Cleared

Contract

**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**

Leading Managed Services Provider in the Defence Sector require a Tooling Architect to join their successful Practice .

Are you an experienced IT professional with knowledge and experience (typically 5 years or more) of Enterprise Management tooling for Service Desks ? Do you have experience working with Service Now? Can you take responsibility for the Service Desk system design for complex solutions through development into live service? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to design and build Enterprise class IT management systems? This is your world and your opportunity to shape it for the better.

Your experience

You should be able to show experience of:

• Working with stakeholders and Service Architects to analyse requirements, negotiate and bring consensus
• Working with common business IT infrastructures and Service Desk systems in secure environments
• Creating cost models for the build and deployment of new Service Desks
• Designing and deploying new Service Desks and the necessary integrations between the desk and other tools to create a working system
• Planning the work for a team to build, test and roll out a new Service Desk
• Producing technical documentation to a high standard, formally documenting your designs and plans.
• Experience of working with sensitive systems in secure environments is expected for this role.

If you are interested please apply via this ad in the first instance or send a CV with covering note to Uma.Nidhi@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.