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Technical Project Manager - Operational Readiness

Job Title: Technical Project Manager - Operational Readiness
Contract Type: Contract
Location: Cambridge, Cambridgeshire
Salary: Negotiable
Start Date: ASAP
Duration: 6 Months
REF: CC - TPMOR_1534352373
Contact Name: Christopher Casey
Contact Email:
Job Published: 9 months ago

Job Description

Technical Project Manager- Operational Readiness

Department: New Platforms

Location: Cambridge/Home based

Qualities we are looking for:

  • Ability to work in a high pressure environment where priorities often change and need to be addressed rapidly.
  • Experience in a production environment supporting mission-critical applications.
  • Ability to understand, analyse, and communicate operational designs, operational issues, and project status to key stakeholders
  • Collaborative approach to working and ability to work independently with team members in Europe, India and the US.

Skill, Qualifications and Experience:

  • Ability to lead and design a'Service Design or ServiceDefinition' based onITIL for a Managed Service for 2 new complex solutions for our customers. The service must include all day to day operational aspects post launch. Service Design must include:
    • Service Catalogue Management
    • Service Level Management
    • Information Security Management
    • Capacity Management
    • Availability Management
    • Tools to support the above Service
  • Ability to lead the software selection for new products required for the Service Design.
  • Ability to design configuration and integration of selected tools to effectively and efficiently deliver the service.
  • Communicate proactively with all involved personnel to identify problems, create solutions, and implement quick resolutions.
  • Ability to plan the design and implementation of a new Service.
  • Ability to clearly document project risk assessments including impact and mitigation response.

Ideal candidate will have:

  • Proven and demonstrable experience of designing and implementing a Service Design in a complex technical environment.
  • Previous experience in a Video/Media environment or highly complex technical environment.
  • Exposure to OTT video multi-device clients.
  • Demonstrable experience of IT support of applications and services operating as *aaS.

Project People is acting as an Employment Business in relation to this vacancy.