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Systems Analyst

Job Title: Systems Analyst
Contract Type: Contract
Location: Berkshire, England
Industry:
Salary: Daily Rate
Start Date: ASAP
Duration: 6 months
REF: LS/SysAn_1532688832
Contact Name: Leanne Summers
Contact Email: leanne.summers@projectpeople.com
Job Published: 22 days ago

Job Description

Systems Analyst - Contract - Berkshire.

A leading mobile telecoms company is searching for a Systems Analyst to join their team in Berkshire on a contract basis.

Overview:

The Systems Analyst will work within the Business Planning Team. This team has two sub-teams; a PMO team, which manages various project processes such as the portfolio and project board, and a systems team, which currently looks after ERP (IFS). The systems team is due to expand to encompass PACS, an Estates workflow management tool.

Role:

  • Working with various stakeholders to take an idea from concept to deployment. Interpret and respond appropriately to stakeholder requirements for support and information.
  • Movement of PACS day to day management from an outsourced tool to in-house. The creation of processes to support best practice and excellent end user experience.
  • General Maintenance of the PACS systems, user documentation and training materials.
  • The System Analyst will proactively seek to identify and make improvements to PACS processes and systems, though simplification, automation and innovation.
  • Management of out-sourcing for more complex changes with PACS and the management of these deployments.
  • Management of a support inbox - ensuring our end users receive great customer service and cases are closed within SLA's.
  • Support the Solutions and Systems Lead and Head of BPT.

Skills and Experience Required:

  • Technical aptitude and desire to learn (technical training will be provided).
  • Experience of a business systems tool.
  • Experience working with internal and external stakeholders.
  • Self starter and can manage own workload.
  • The ability to manage multiple workstreams with challenging deadlines.
  • Comfortable working in a sometimes unstructured and dynamic environment. An agile and flexible approach is a must.
  • The ability to handle rapid changes and can prioritise accordingly. Manage business expectations.
  • Excellent grasp of standard reporting tools such as MS Excel.

Project People is acting as an Employment Business in relation to this vacancy.