System Administrator

We are looking for Senior System Administrator to provide excellent services for one of European Union's Institution.

Description of the tasks:

• Participate in the 3rd line support, Problem Management and on-call standby service
• Follow-up of reported problems and escalated incidents
• Serve as technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations
• Interact with service owners, operations managers and service teams to have a holistic view on the service and advise as needed
• Management of central monitoring infrastructure
• Implementation of test environment and "Proof of Concept" (POC)
• Participation in training seminars for IT officers
• Improve knowledge and competencies
• Debugging and analysing of reported problems and escalated incidents
• Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services
• Assistance with roll-out of new ICT infrastructure projects
• Operate in accordance with the defined ITIL processes and procedures
• Preparation and test of new reference configurations (CRB) for any supported hardware
• Integration and testing of new software versions, service packs and configuration changes
• Intervention on ICT infrastructure (workstations, peripherals, etc)
• Perform patching and software deployments operations

Knowledge and skills:

• Secondary school (12 years education) diploma/certificate of completion is required
• Expertise in Client management and software deployment using LANDesk or similar (installation, upgrading, patching)
• Proven experience in deploying and managing Windows10 environments
• Excellent knowledge of MS Office products (2K10/13/16/365)
• Proven experience in managing GPOs, PKI, MDT, Bitlocker
• Excellent understanding of Windows 7 client environment
• Internet environnement administration (browsers, IIS, TCP/IP)
• Windows configuration & troubleshooting (registry, configuration files ...)
• Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS)
• Experience working with McAfee ePO server
• Hardware environment interventions (PC, Server, printers and other peripherals, cabling, etc.)
• Scripting skills;
• Capable to communicate with end-users to give support on escalated incidents
• Experience in automating OS deployments, reinstallations or migrations
• Experience preparing and maintaining Reference Configuration PC image
• Strong knowledge of LANDesk or similar for Client management for monitoring, alerting and reporting
• Experience of App-V administration and maintenance, configuration and packaging
• Excellent VB and PS skills
• Experience in automation/industrialisation of installation packages
• Ability to write technical notes in English
• Capability of integration in an international/multi-cultural environment, rapid self-starting capability and experience in team working
• Good communication skills
• Quick learning ability is required, being organized, versatile and a resultsoriented team player
• Experience in providing support for enterprise environment
• Ability to cope with fast changing technologies and environments
• Experience in knowledge transfer and competencies to the 2nd level support
• Strong experience in improving operational processes through documentation and automation following ITIL methodology

Language Skills (mandatory):

• Fluent (C1/C2) in either English or French
• Independent user (B1/B2) in the other language (English or French)

Certifications:

-ITILv3 certification(s)

-MCSA Windows 10 or Windows 7:

• Exam 70-697: Configuring Windows Devices
• Exam 70-698: Installing and Configuring Windows 10

-LANDESK, Altiris or similar products including the following Microsoft certificates

• Exam 70-695: Deploying Windows Devices and Enterprise Apps
• Exam 70-696: Managing Enterprise Devices and Apps

+ Minimum 2 technical certifications:

• MCTS: Administering and Deploying System Centre 2012+ Configuration Manager
• MCTS: Microsoft System Centre Operations Manager 2007+
• Any MS Server or Client certification
• MOUS: Microsoft Office User Specialist

Project People is acting as an Employment Agency in relation to this vacancy.