Support Engineer - T-SQL - Wolverhampton - Permanent

Support Engineer - T-SQL - Wolverhampton - Permanent

Our client are looking for an experienced Support Engineer with T-SQL knowledge to join the technical support team based in Wolverhampton.

The successful candidate will provide technical application support

Key Responsibilities:

Reporting to the Support Manager, the successful candidate will be responsible for:

• Incident logging, investigation and escalation.
• Analysis of problems and their root-causes for incidents raised by customers
• Adherence to agreed KPI's
• Remote and on-site installations/upgrades of client systems
• Visiting client sites as and when required
• Working closely with other departments across the organisation.

Experience

• Strong commercial MS SQL experience.

Key Technical Skills

• Knowledge of T-SQL, including stored procedures, functions and synonyms.
• Experience working with MS SQL Server 2008 (and above) installation, sizing and performance troubleshooting.
• Windows and Network experience, including Window Server 2008 onwards, Active Directory and Windows security, IIS, COM+/MTS, DCOM, MMQ

Key Competencies

• Methodical, hardworking and enthusiastic with the ability to work under pressure, and with competing priorities.
• Strong written and verbal communication skills (face-to-face and telephone).
• Excellent time management skills.
• Logical thinking with proven problem-solving abilities.
• Strong sense of ownership and client focus.

Please note that as part of the interview process, candidates will be required to take a technical test.

Please apply via this site in this instance of send a CV with covering note to Fred.Cope@Projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.