Job Title: | Support Engineer - T-SQL - Wolverhampton - Perm |
Contract Type: | Permanent |
Location: | Wolverhampton, West Midlands |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
REF: | CB - TV - TSQL Sup_1519231055 |
Contact Name: | Charles Bryan |
Contact Email: | charles.bryan@projectpeople.com |
Job Published: | about 6 years ago |
Job Description
Support Engineer - T-SQL - Wolverhampton - Perm
Our client are looking for an experienced Support Engineer with T-SQL knowledge to join the technical support team based in Wolverhampton.
The successful candidate will provide technical application support
Key Responsibilities:
Reporting to the Support Manager, the successful candidate will be responsible for:
- Incident logging, investigation and escalation.
- Analysis of problems and their root-causes for incidents raised by customers
- Adherence to agreed KPI's
- Remote and on-site installations/upgrades of client systems
- Visiting client sites as and when required
- Working closely with other departments across the organisation.
Experience
- Strong commercial MS SQL experience.
Key Technical Skills
- Knowledge of T-SQL, including stored procedures, functions and synonyms.
- Experience working with MS SQL Server 2008 (and above) installation, sizing and performance troubleshooting.
- Windows and Network experience, including Window Server 2008 onwards, Active Directory and Windows security, IIS, COM+/MTS, DCOM, MMQ
Key Competencies
- Methodical, hardworking and enthusiastic with the ability to work under pressure, and with competing priorities.
- Strong written and verbal communication skills (face-to-face and telephone).
- Excellent time management skills.
- Logical thinking with proven problem-solving abilities.
- Strong sense of ownership and client focus.
Please note that as part of the interview process, candidates will be required to take a technical test.
Project People is acting as an Employment Agency in relation to this vacancy.
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