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Site Engineer / Data Centre Engineer - Rack/Stack/Splicing/SLA

Job Title: Site Engineer / Data Centre Engineer - Rack/Stack/Splicing/SLA
Contract Type: Permanent
Location: London, England
Industry:
Salary: Negotiable
Start Date: ASAP
REF: PP/DCE/P/RG_1502103352
Contact Name: Richard Gallagher
Contact Email: richard.gallagher@projectpeople.com
Job Published: 3 months ago

Job Description

Site Engineer / Data Centre Engineer - Rack/Stack/Splicing/SLA

Recruiting immmediately for a client in London, who are looking for a Site Engineer / Data Centre Engineer, to join the business on a permanent basis.

Although this role mainly runs a relatively standard working day, from 8.30am - 5.30pm, there will be ocassions (1 week in 8), where by night shifts need covering from 7pm - 7am (12 hours) and weekends need covering (also 12 hour shifts). Therefore, candidate must be happy to show this flexibility.


Responsibilities

Execute onsite technical requests on behalf of customers:

  • Act as first point of contact for ECSC for technical requests
  • Troubleshoot and fix cross connect issues
  • Installation of customer equipment in line with specifications
  • Respond to tickets within agreed SLA's
  • Work within Interxion guidelines and procedures
  • Provide feedback to the customer on status's
  • Provide level of customer services as indicated in the client contract


Installation of customer equipment in the Data Centre:

  • Installation and testing of Cross Connects
  • Installation of pre cabling
  • Accurate documentation of all installations

Knowledge and qualifications

  • Demonstrable knowledge of Data installations and terminations
  • Demonstrable experience in fibre and copper cabling
  • Demonstrable understanding of Health and Safety
  • Be familiar with MS office
  • Experience of salesforce & CRM
  • Knowledge of Fluke testing equipment is an advantage
  • Experience of working in a client facing datacentre

In order to apply for the role, please email your most recent CV to Richard.Gallagher@projectpeople.com and your application will be considered.

Project People is acting as an Employment Agency in relation to this vacancy.