SERVICE DESK ANALYST

Service Desk Analyst

Reading

I`m looking for an experienced service Desk Analyst to join a Service Operations team providing 24x7 cover alongside the Incident Management team based in Reading. As a member of this newly established team there is a wonderful opportunity to influence how the function operates, ensuring best practice processes are adopted and developed.

• Experience in a fast paced operational environment.
• Working knowledge of Microsoft packages (Excel, Power point, Word)
• A logical approach to problem solving and great attention to detail.
• Excellent communication skills.
• Familiar with ITSM tool sets (i.e. Remedy)
• Successful at developing and managing relationships across all organisational levels.

Please send your CV to simmone.west@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.