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Service Design Architect

Job Title: Service Design Architect
Contract Type: Contract
Location: Berkshire, England
Salary: Negotiable
REF: PP/SDA/C/GP_1530284421
Contact Name: Glenn Parsons
Contact Email:
Job Published: 12 months ago

Job Description

We are working with a well known brand within Telco to recruit a Service Design Architect. This role will support the delivery of IT & Network architectures whilst ensuring operational frameworks are adhered to. Reporting directly in to a 'Head of' you will be responsible for defining Operations frameworks of Service Design.

As a Service Design Architect you will have responsibility for producing and adherence to Service Design frameworks for:

  • SLAs & OLAs
  • Service definition schedules
  • Security compliance
  • Service catalogue
  • Service support manuals
  • Service flows

In the role of Service Design Architect you will demonstrate and enhance skills within:

  • IT Service Management frameworks & Security controls (ITIL, COBIT, eTOM)
  • Understanding of Operational process
  • Utilisation of OSS to achieve e2e Service Design
  • RFQ, RFP evaluation
  • Service Design within IT and Network technologies

If you would like to apply for the role of Service Design Architect, please send your CV to

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