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Service Delivery Manager / Service Manager - Patching

Job Title: Service Delivery Manager / Service Manager - Patching
Contract Type: Contract
Location: Stratford, London
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 3 Months
REF: FJS-PP-CB-L-C-SDMP_1537884476
Contact Name: Cassandre Butcher
Contact Email: cassandre.butcher@projectpeople.com
Job Published: 3 months ago

Job Description

Service Delivery Manager/Service Manager (Patching) is urgently required by our Global IT Services Company for an initial 3 months rolling contract, to be based in Stratford, London with one day remote, home working.

Responsibilities & Skills:

  • Must have Service Delivery Management and patching experience
  • Ensuring estate is patched to current level, with experience of working in complex patching environments on historic estates
  • Responsible for ensuring service is delivered in line with service bought and remains within contractual boundaries
  • Security patching experience
  • Experience of producing reports on State of service (end of life/end of service life)
  • Provision of patching reports and statistics detailing all managed assets patched including details of the patches installed
  • Ownership of the patching schedule for managed assets including the agreement of dates/times for installation of patches with the customer
  • Management of any emergency patching activities required on an ad-hoc basis.
  • Experience of working for IT outsourcing/managed services companies with strong client facing experience;
  • Ensure all managed assets within each service tower are patched against security vulnerabilities and software bugs in line with the Customer Patching Policy

This is an urgent requirement; please apply as soon as possible if you would like to be considered. If you would like further details, please contact me on; in/cassandrebutcheruk.

The Company

A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.

Diversity

Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part-time status.

Project People is acting as an Employment Business in relation to this vacancy.