Job Title: | Service Delivery Manager/Service Delivery Lead - Agile/O365 |
Contract Type: | Contract |
Location: | Edinburgh, Scotland |
Industry: | |
Salary: | Negotiable |
Start Date: | ASAP |
Duration: | 12 Months |
REF: | FJS_PP-C-E-CB-SDM_1549627089 |
Contact Name: | Cassandre Butcher |
Contact Email: | cassandre.butcher@projectpeople.com |
Job Published: | about 5 years ago |
Job Description
Service Delivery Manager/Service Delivery Lead (Software Development Lifecycle/Agile/Waterfall/SharePoint/O365/ASP.Net/Java/HTML/iOS/Storage/Network/Virtualisation) is urgently required by our Global IT Services Company for an initial 12 months rolling contract (to be taken in 6 month stints), to be based in Edinburgh, Scotland.
Responsibilities & Skills:
- Own and lead Service Delivery to contracted service commitments
- Engage and drive Capability Units - manage in a service partnership as "one service team"
- Identify and define requirements for new services - ensure professionally introduced and accepted into service
- Own and Deliver on Continual Service Improvement Plans
- Accountable for Forecasting and Management of P&L
- Actively own service risks, control service costs and improve productivity
- Manage the service delivery team driving development and effectiveness
- Proven ability to work directly with the client/business to elicit/document requirements and drive functional vision
- Experience with vendor outsourcing models including onsite/offshore resources
- Experience turning a business vision into a technology solution utilising existing technologies and shared assets
- Experience with process engineering and continuous improvement
- Experience with Agile and Waterfall Methodologies
- High Level understanding of Customer Relationship Management - working in a Collaborative Continuous Delivery Model, Software Development Lifecycle, Testing Methodologies (software and infrastructure), SharePoint, O365, Team Foundation Server, ASP.Net, Java, HTML, iOS and/or android technologies, Storage, Network, Virtualisation and Database technologies, solution architecture
This is an urgent requirement; please apply as soon as possible if you would like to be considered. If you would like further details, please contact me on; in/cassandrebutcheruk.
The Company
A leading global IT services organisation with 10,000 employees and annual revenue of nearly £2 billion in the UK alone. Projects delivered for private, Government, International and Defence customers are some of the largest and most technically innovative solutions found in the world. Their business is rapidly expanding to meet current and future commitments due to numerous exciting programmes currently being developed. These solutions will use the latest technology to resolve some of the most complex requirements for a challenging group of customers.
Diversity
Project People and our clients are fully committed to developing an inclusive workforce. Applications are always fully considered, irrespective of race, gender, faith, sexual orientation, ethnic origin or part-time status.
Project People is acting as an Employment Business in relation to this vacancy.
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