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Service Delivery Manager

Job Title: Service Delivery Manager
Contract Type: Contract
Location: Berkshire, England
Industry:
Salary: Negotiable
REF: RH/SAM_1528969569
Contact Name: Rebecca Harris
Contact Email: rebecca.harris@projectpeople.com
Job Published: 2 months ago

Job Description

I am recruiting for a Service Assurance/Delivery Manager on a rolling contract to work for my client a leading mobile telecommunications company based in Berkshire.

This position has a heavy focus on service performance but also continuous service improvement. This person will be managing 3rd party suppliers and extensive experience in this is required for this role.

This role will be an all-round service management role but heavy emphasis on service improvement. The Manager is looking for someone to have the drive and focus to be continually looking at ways of improving service

Role will involve problem management and ensuring incidents are handled correctly.

Experience Required

  • Ideally telecommunications experience is required for this role
  • Strong service performance and service Improvement experience
  • Dealing with 3rd party suppliers
  • ITIL

If you have been involved with continuous service improvement with a 3rd party then this is the role for you!

To apply, please send your CV to rebecca.harris@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.