Service Architect

Service Architect

Manchester

CONTRACT - 6 Months

My client are looking for an innovative Service Architect with significant Service Modelling experience and the ability to identify, justify and document appropriate service tools, designs and models. The successful applicant will become the Services SME within a project delivery team, responsible for all Service Design elements including the transition of the design into live services.

Ideal Experience:

• Service Design
• Process Design and Integration
• Planning for Service Introduction
• SNOC/Service Desk design
• Service Management toolset configuration
• Writing Service Documentation as required by contract deliverables
• Detailed knowledge of Service Delivery concepts and techniques
• A strong operational understanding of service supply chains
• Experience of Service Operating Model design for major IT systems
• The ability to write coherent, concise, and readable technical documentation

Core Skills:

• Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives
• Negotiating, bringing consensus, with previous experience of running workshops
• Self-motivating and objective setting
• Leadership skills for team co-ordination and motivation
• Written communications - clear technical writing and presentation

A national security clearance is required for this role but candidates not holding this level of clearance will be considered.

Project People is acting as an Employment Business in relation to this vacancy.