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Senior Service Architect

Job Title: Senior Service Architect
Contract Type: Contract
Location: Swansea, Wales
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: Rolling 3-month
REF: FJS-C-ServDesi1_AD_1544116840
Contact Name: Alice Davis
Contact Email: alice.davis@projectpeople.com
Job Published: 4 days ago

Job Description

Senior Service Architect is urgently required by our Global IT Services Client for a rolling 3-month contract to to be based in Telford. We are looking for a Senior Service Architect (Generalist) for service design and implementation.

Our client is looking for a hands-on Senior Service Architect, who will be responsible for putting together a service design and service implementation documents for a key project.

This role is responsible for understanding and documenting service requirements/service design and capturing any dependencies on the customer/ third parties. It is also responsible for tailoring the ITSM method and deliverables to enable change to be transitioned smoothly and efficiently. It requires a technical and commercial understanding as well as project knowledge. The candidate will be the end to end service solution owner.

To be successful you will have the following experience:

* Strong knowledge of service design and service processes

* ITIL accredited

* end to end service design experience (service solution owner)
* Service Delivery expertise
* Understanding of client operations - appreciation of current technologies
* Commercial Awareness
* Financial Awareness
* Risk Management
* Understanding of Agile principals

Please apply as soon as possible if you would like to be considered.

Project People is acting as an Employment Business in relation to this vacancy.