|Job Title:||Scheduling Administrator (Click Schedule / WFMS)|
|Contact Name:||Alice Davis|
|Job Published:||3 months ago|
Scheduling Administrator (Click Schedule / WFMS) is urgently required by our Global IT Services Client for a rolling 3-month contract, to be based in Newbury.
The purpose of the role is to exception manage all tasks that do not auto-schedule via the Click Workforce management tool, managing both Provide and Assure processes. The role would also cover Fixed Networks activity, OneNet & OLO Access. The role will also require management of Field Engineers' availability rotas in the designated operating unit.
Other responsibilities will include:
- Accountability for managing the operating unit's resources to maximise the potential of Click WFMS. Jeopardy Management of tasks that are not adhering to time will mean chasing engineers to keep tasks on track
- To monitor Engineering Operational Units, ensuring tasks are maintained as per workforce management optimisation rules, ensuring jeopardy statuses are investigated, ensuring that all tasks are completed within service level agreements or agreed delivery targets.
This is an urgent role; please apply as soon as possible, if you would like to be considered.
Project People is acting as an Employment Business in relation to this vacancy.