Great contract opportunities open for SC Cleared* Technical Services Specialists with experience in Windows 7 or 10 and Microsoft Office Applications experience to come on board and work for a multinational information technology equipment and services company based in Solihull. This will be an initial 6 month contract position with competitive rates on offer.
Microsoft Office Applications SCCM 2012 Windows 7 or 10 experience.
Skills useful: BES 10 or 12 experience. O365 Experience. App-v. Citrix/VDI. understanding of Sense and respond and ITIL processes
Providing End User Device, Blackberry and O365 Support for approximately 75000 users. General Accountabilities include.
2nd line support for traditional and virtualised desktop technologies. Working with Other capability units and 3rd parties to achieve resolution.
Supporting Blackberry 3rd line and O365 solutions.
Provision of knowledge management articles to support service improvement and FTF.
Importing application packages into SCCM. Investigation into SCCM deployment issues. Updating of Incident Management system. Service reporting for remote desktop support.
Rebuild of individual devices as part of incident resolution. Remote deployment of OS security updates, software patches and service packs. Identify and facilitate continuous service improvement of day to day delivery
* the successful candidate must be willing to undergo SC Clearance prior to commencement of the contract
Project People is acting as an Employment Business in relation to this vacancy.