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SC Cleared* Lead Strategy Service Architect (ITIL)

Job Title: SC Cleared* Lead Strategy Service Architect (ITIL)
Contract Type: Contract
Location: London, England
Industry:
Salary: Negotiable
Start Date: ASAP
Duration: 31/12/2018
REF: FJS-C-LeadService_AD_1542040725
Contact Name: Alice Davis
Contact Email: alice.davis@projectpeople.com
Job Published: about 1 month ago

Job Description

SC Cleared* Lead Strategy Service Architect (ITIL) is urgently required by our IT Services Client for a rolling contract, initially until 31st December 2018, to be based in London (Baker Street) or Bracknell.

The successful candidate will define an organisation design at a high level to articulate future ways of our client working with their customer. This requires the individual to be able to understand service end to end and be competent in ITIL disciplines and processes; from Service Strategy through to Continual Service Improvement.

The individual will need to be able to define the following to produce an acceptable organisation design:

  • Service organisation business vision
  • Service organisation strategy
  • Service organisation design principles
  • Service organisation level one processes
  • Service organisation KPIs/OLAs
  • Support service roles and responsibilities

All these bulleted points are required to provide a service organisation design at a high level. This is an urgent requirement, please apply as soon as possible if you would like to be considered.

* the successful candidate must be willing to undergo SC Clearance prior to commencement of the contract.

Project People is acting as an Employment Business in relation to this vacancy.