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Roaming Account Manager

Job Title: Roaming Account Manager
Contract Type: Permanent
Location: London, England
Industry:
Salary: Negotiable
Start Date: ASAP
REF: JA - 01 - HA_1522081937
Contact Name: John Anakwenze
Contact Email: john.anakwenze@projectpeople.com
Job Published: 28 days ago

Job Description

I have a number of fantastic permanent positions open for Account Managers with experience managing external partners (Roaming Partners) or experience in external facing management of key partner relationships to come on-board and work for a reputable multi-national conglomerate committed to innovation and technology, based in Battersea, London. This will be a permanent position with excellent benefits on offer including Car allowance. Candidates must have the flexibility to travel (Europe) and to work a few days a week in the clients office in Maidenhead.

Key Purpose of the Role

  • Responsible for all aspects of the relationship with the clients external partners (e.g. price points, services, QoS) whilst ensuring high levels of service delivery is maintained
  • Building and maintaining strong, long term and beneficial relationships with our roaming partners;

Essential

  • Understanding of how changes in telecom/mobile arena can shift business dynamics
  • Experience working in an international environment or dealing with various cultures in a business environment;
  • Proven work experience in an account manager capacity;
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation;
  • Proven ability to manage multiple accounts at a time, while maintaining a high level of attention to detail;
  • Excellent listening, negotiation and presentation abilities;
  • Strong verbal and written communication skills.
  • Background from a mobile operator

Desirable

  • Understanding the basics of mobile network, interconnect and international roaming;
  • Project management;
  • Good command of a second language.

Key Responsibilities and Tasks

  • Manage the process of setting up roaming discount agreements from start to finish, including negotiations;
  • Liaise with cross-functional internal teams (including QoS and Analysis/Insights) to ensure a 360-degree approach when negotiating;
  • Ensure internal and external stakeholders are kept up to date with progress of initiatives running at any given time;
  • Work with Analysis to forecast and track key account metrics (e.g. revenue and cost development);
  • Prepare reports on account status;

Assist with challenging requests from OpCos and/or issue

Project People is acting as an Employment Agency in relation to this vacancy.