Project Manager - Retail Hardware / Software - Home Based

Project Manager - Retail Hardware / Software - Home Based - Contract.

A global IT services company is searching for a Project Manager to join their team on a contract basis. The role will involve working with a retail customer and can be based from home (majority of the team are based in Stevenage). Travel to customer sites will be required.

Essential experience - roll-out / deployment / installation experience in retail.

Starting hours 7.30 pm for handover from daytime team.

Working Sun, Mon, Tue, Wed, Thu evenings - 7.5 hours.

There are various teams working as part of the project to convert the store to a new hardware / software platform.

• Engineers in stores
• Project desk managing basic reporting
• Technical desk managing engineer technical escalations

The Project Manager's role will be - escalations:

• To manage any queries (non-technical) that any of these teams identify and advise what to do next.
• To manage customer interface discussions as needed - may need to be on open Skype calls through the evening.
• Make decisions based on agreed project matrix on behalf of the project.
• To validate content of overnight report so that next stage actions are clear to the day team.
• Prepare any fallout tasks ready for handover to day team e.g. stock pick requests, engineer return notices etc.

The PMs role - non escalations:

As this is going to be a very busy project there will be standard tasks that they can continue with each evening while waiting for calls from engineers.

These aspects will be trained.

Good Excel skills are a must.

To best support the project the PM will be expected to attend one of the early installations / training sessions so they can fully appreciate what is involved.

Project People is acting as an Employment Business in relation to this vacancy.