Programme Coordinator

The key scope for the Programme Coordinator will incorporate:

• Responsibility for supporting the entire programme and the people transformation programme team comprised of 2-3 core circles) with reporting, updating of long term plans in MS Project & Excel, sprint plans (fortnightly details day to day plans) on Planner and Excel, updating of risks and issues logs and scheduling of team workshops, updating of steering group and governance presentations.
• Documentation actions & decisions from workshops and team meetings
• KPI's will be accurate and timely cross programme plan, log and report updates, creating and updating fit for purpose dashboards
• Key contacts will be CIO, Programme Managers, Programme teams (circles), people team, Programme Assurance & Governance, Finance

• Support the Programme Manager ensuring that programme teams are accurately meeting milestones, reporting, process and governance for their projects and programmes
• Ensure that changes to project plans are reflected in the right documents and communicated to the correct teams
• Ensure that reporting, dashboards and communication at a programme level are accurate and timely
• Support the T&O People Transformation Programme Manager in managing programme-level risks and issues by ensuring all risks and issues are up-to-date
• Support the development and introduction of tools, processes and governance across the portfolio that will help to improve the delivery of programmes and projects, and act as a champion within the team for any major changes
• Manage team documentation and workspaces

Must Have:

• Extensive experience as a Project/Programme coordinator, PMO analyst or in a Project support role within a fast-paced medium to large technology company.
• Experience of working with all levels of stakeholders cross functionally.
• Experience of working with People teams / HR
• Experience of working in confidential and commercially sensitive environments
• Track record of building effective relationships both within teams and across an organisation
• Excellent written and verbal communication skills.
• Strong analytical and reporting skills, in particular data manipulation, data visualisation and dashboarding of risks/issue and project timelines.
• A working knowledge of project methodologies such as Agile
• Advanced knowledge of MS Project, Excel, and Word.
• Knowledge of working with Office 365 Planner
• Customer-focused flexible approach
• Comfortable with complexity and multiple layers of interdependencies
• Curious, fast learner
• Self-starter, able to work autonomously

Nice to Have:

• Formal introductory Project Management qualification (e.g. Agile)
• Formal project support qualification (e.g. P3O Foundation/Practitioner)
• Telecoms industry experience
• Degree educated