Problem Manager

Problem Manager - Mobile Telecommunications - 6 Month contract - Reading

Problem Manager - Mobile Telecommunications - 6 Month contract - Reading

Exciting new opportunity for a Problem Manager to join a leading mobile telecommunications company based in Reading, Berkshire. The ideal candidate will have experience investigating and analysing the root cause of issues to then resolve as well as having an ICT/Mobile Network background.

Must Haves:

• Familiar with ITSM tool sets (i.e. Remedy)
• Working knowledge of Microsoft packages (excel, power point, word)
• Experience in a fast paced operational environment
• Excellent written and oral communication and presentation skills
• A logical approach to problem solving and proven track record of Problem resolution
• Successful at developing and managing relationships across all organisational levels
• Self-motivated with pro-active approach
• Familiar with ITSM tool sets (i.e. Remedy)
• Working knowledge of Microsoft packages (excel, power point, word)

Nice to Have:

• ITIL v3 Intermediate Qualification(s) - preferably Service Operation and Continual Service Improvement

Please note due to the high volume of applications we receive it is unfortunately not always possible to respond to every application.

Project People is acting as an Employment Business in relation to this vacancy.