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PROBLEM ANALYST

Job Title: PROBLEM ANALYST
Contract Type: Contract
Location: Reading, Berkshire
Industry:
Salary: COMPETETIVE
Start Date: ASAP
REF: PASW001_1530521956
Contact Name: Simmone West
Contact Email: simmone.west@projectpeople.com
Job Published: 3 months ago

Job Description

PROBLEM ANALYST - READING

6 MONTH CONTRACT

In this role you will act as the escalation point for the suppliers order to investigate, asses and resolve problems. Coordinate investment sign off if required to resolve problems. Liase with Shareholder problem management teams to support network KPIs. Governance of the supplier lead Problem Management.

Key responsibilities;

  • Predicting and preventing negative impacts on the shareholders networks.
  • Providing insight on supplier performance in problem management and challenging where appropriate.
  • Identifying areas for continuous service improvement.
  • Signing off workarounds to problem suggested by the supplier.
  • Where required, responsible for resolving problems.
  • Responsible for identifying risks to the network.
  • Responsible for the maintaining supplier and shareholder relationships in the areas they work on where appropriate.

If this is sounding like you, please send your CV to Simmone.West@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.