Connecting to LinkedIn...

Payments Administrator

Job Title: Payments Administrator
Contract Type: Contract
Location: Glasgow, Scotland
Salary: competitive hourly rate
Start Date: ASAP
Duration: 6 months+
REF: KK_PAYMENTS_1538468003
Contact Name: Kerry Knight
Contact Email:
Job Published: 9 months ago

Job Description

Customer Payments Administrator


Competitive hourly rate

6 month contract

This leading telecommunications company are seeking a Payments Administrator to join their team in Glasgow.

You will be part of a team responsible for allocating customer payments, processing refunds and answering payment queries whilst making the payment journey an enjoyable experience for their customers!

  • Undertake all Payment processing tasks delivering against all team KPIS and SLAs
  • Deliver excellent Customer Experience by owning resolution of queries/disputes and proactively sharing best practice with colleagues
  • Identify improvements to Payment Team processes and support delivery of process improvements
  • Ensure that all work instructions, processes and procedures are updated as required and changes communicated to Team Members
  • Liaise with external vendors including Banks as required

The ideal candidate must have:

  • Excellent levels of accuracy and attention to detail
  • Administrative experience gained in a high volume Finance environment
  • Advanced PC Skills
  • Good communication skills
  • Good understanding of Customer impacts
  • Payments experience

If this role is for you then please apply or send your CV direct to

Project People is acting as an Employment Business in relation to this vacancy.