Operational Implementation Manager

We are looking for an experienced Operational Implementation Manager to join our expanding Head Office Team in Berkshire. Working with one the world's leading Mobile Telecoms Service Providers, you'll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art 5-star Offices, flexible working with collaborative IT are just a few of the perks we offer to our employees, on top of a competitive rate and exciting work… what more could you want?

The Operational Implementation Manager is a critical role, on a high profile programme. You will coming in at an exciting phase and given the scope to define, implement and operate best practice for ensuring operational readiness for any new programme feature introductions and overall site acceptance.

What you can also expect to be doing:

• Providing a key interface between multiple teams, including Deployment, Operations, Site Design and the Shareholders, to ensure operational readiness of new introductions.
• Maintain close links with deployment MSP fault management teams to ensure ownership and prompt resolution of faults.
• Interface with operations' problem management function to identify potential resolution of systematic deployment faults and deployment defects.
• Site acceptance of infrastructure and technology

What we are looking for from you:

This is a highly interactive role, and we are looking for someone who can utilise their engaging personality, Service Management and stakeholder management skills to drive a best in class service.

• ITIL certified and experienced
• Good understanding of Operational Acceptance techniques for services and network elements
• Understanding of Mobile Network architecture
• Stakeholder management and engagement skills

To apply for the Operational Implementation Manager role please send your CV to caroline.kennedy@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.