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Online / Digital Customer Advisors

Job Title: Online / Digital Customer Advisors
Contract Type: Contract
Location: Maidenhead, Berkshire
Industry:
Salary: Hourly rate
Start Date: ASAP
Duration: 3 Months +
REF: SM/C/CA_1553076920
Contact Name: Salome Maybanks
Contact Email: salome.maybanks@projectpeople.com
Job Published: about 1 month ago

Job Description

Online / Digital Customer Advisors

3 Month Rolling Contract

Maidenhead, Berkshire

A great opportunity has arisen working for a leading Mobile Telecoms company within their Online / Web Customer Services team!

We are looking for positive and proactive Customer Advisors to join a busy team advising customers via web chat on a number of queries relating to products. My client are looking for smart, capable and ambitious people who are happy to work in a fast paced environment, able to think on their feet, and strive to maintain a high standard of online customer service!

Working hours / Shifts:

  • Week 1-4 (training / induction) - 9am-5pm Monday to Friday
  • Regular hours - 8am-4pm or 12pm - 8pm (working any 5 days in 7 on a shift basis - including weekends on rota)

Skills & Experience Required:

  • We are looking for someone who is enthusiastic, proactive, helpful and a real team player
  • You will need to have excellent English language skills (written and verbal)
  • Be able to take customer problems and provide solutions in a really simple and straightforward way
  • Can-do attitude
  • Loves problem solving
  • Comfortable working in a fast paced environment
  • Customer service background

If you are interested in this exciting opportunity and want to work with a great online team then please submit your CV on line!

Project People is acting as an Employment Business in relation to this vacancy.