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Network Performance Manager

Job Title: Network Performance Manager
Contract Type: Permanent
Location: Berkshire, England
Salary: Negotiable
Start Date: asap
Duration: PERM
REF: PP/CK/NetworkPerform_1520510489
Contact Name: Caroline Kennedy
Contact Email:
Job Published: 11 months ago

Job Description

NETWORK PERFORMANCE MANAGER required to work for a telecommunications company based in Berkshire.

The Network Performance Manager contributes to delivering the Operations outcomes of:

  • Monitoring KPI's providing valuable insight.
  • Predicting and prevent negative impacts on the network.
  • Managing 3rd parties and influence unilateral suppliers.
  • Providing insight on supplier performance and challenge.
  • Engaging effectively with the shareholders.
  • Anticipating shareholder requirements and needs.
  • Identifying opportunities for continuous service improvement.

To deliver the outcomes, the Network Performance Manager has the following responsibilities:

  • Manage Service Provider to deliver Reference Route active testing (Drive Testing) and analysis process to deliver sustainable improvement to customer experience on major rail routes, major roads and City areas.
  • Manage Service Provider to deliver Parameter and Antenna Optimisation Process, ensuring return on investment and excellent standards of analysis and decision making.
  • The Network Performance Manager will drive process and functional improvements to the delivery from the day to day work performed by Regional Network Performance Management teams.
  • Responsible for assuring supplier network performance activities.

The successful Network Performance Manager will have

  • Strong technical understanding of the GSM/GPRS/UMTS/LTE system architecture.
  • Considerable Operations/Engineering experience working for a Network Operator or Service Provider environment.
  • Excellent analytical skills for extracting, processing and manipulating data. Excellent user of MS Excel, Access and SQL.
  • Good understanding of Operational and Customer Experience issues related to Mobile Radio Networks.
  • Strong understanding and competence in using Operational, Performance and Incident tools (Business Objects, Netcool, NetAct, Traffica, Performance Management Tools, Geo-Location Tools, Self Organising Network Tools).
  • Excellent meeting management skills and organisation skills.

To apply for the Network Performance Manager please send your CV to

Project People is acting as an Employment Agency in relation to this vacancy.