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Network Performance Manager

Job Title: Network Performance Manager
Contract Type: Permanent
Location: Berkshire, England
Industry:
Salary: Negotiable
Start Date: asap
Duration: PERM
REF: PP/CK/NetworkPerform_1520510489
Contact Name: Caroline Kennedy
Contact Email: caroline.kennedy@projectpeople.com
Job Published: 3 months ago

Job Description

NETWORK PERFORMANCE MANAGER required to work for a telecommunications company based in Berkshire.

The Network Performance Manager contributes to delivering the Operations outcomes of:

  • Monitoring KPI's providing valuable insight.
  • Predicting and prevent negative impacts on the network.
  • Managing 3rd parties and influence unilateral suppliers.
  • Providing insight on supplier performance and challenge.
  • Engaging effectively with the shareholders.
  • Anticipating shareholder requirements and needs.
  • Identifying opportunities for continuous service improvement.

To deliver the outcomes, the Network Performance Manager has the following responsibilities:

  • Manage Service Provider to deliver Reference Route active testing (Drive Testing) and analysis process to deliver sustainable improvement to customer experience on major rail routes, major roads and City areas.
  • Manage Service Provider to deliver Parameter and Antenna Optimisation Process, ensuring return on investment and excellent standards of analysis and decision making.
  • The Network Performance Manager will drive process and functional improvements to the delivery from the day to day work performed by Regional Network Performance Management teams.
  • Responsible for assuring supplier network performance activities.

The successful Network Performance Manager will have

  • Strong technical understanding of the GSM/GPRS/UMTS/LTE system architecture.
  • Considerable Operations/Engineering experience working for a Network Operator or Service Provider environment.
  • Excellent analytical skills for extracting, processing and manipulating data. Excellent user of MS Excel, Access and SQL.
  • Good understanding of Operational and Customer Experience issues related to Mobile Radio Networks.
  • Strong understanding and competence in using Operational, Performance and Incident tools (Business Objects, Netcool, NetAct, Traffica, Performance Management Tools, Geo-Location Tools, Self Organising Network Tools).
  • Excellent meeting management skills and organisation skills.

To apply for the Network Performance Manager please send your CV to caroline.kennedy@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.