MIS Service Architect

MIS Service Architect. Uxbridge. 6 Months

MIS Service Architect required to be responsible for the design of Service Offerings and the Service Design and Implementation for an individual customer. Responsible for the creation of:

• Service Organisation Design
• Service management process/procedure definition
• Customer engagement workshops
• Process work instruction.
• Service desk design
• Service reporting design
• Service management tool design
• Service management/ design proposals to customers
• Service management consultancy
• Change requests for projects which require out of scope deliverable

The service architect will be focused on transition.

Project People is acting as an Employment Business in relation to this vacancy.