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Junior IT Support Analyst - 1st line/PC build/Printer install

Job Title: Junior IT Support Analyst - 1st line/PC build/Printer install
Contract Type: Permanent
Location: Witney, Oxfordshire
Salary: Negotiable
Start Date: ASAP
REF: PP/JITSA/P/RG_1502729941
Contact Name: Richard Gallagher
Contact Email:
Job Published: about 1 year ago

Job Description

Junior IT Support Analyst - 1st line/PC build/Printer install

Recruiting immediately and on a permanent basis, for a fantastic client around 10 miles west of Oxford, who require a Junior IT Support Analyst.

Key circumstances around the role:

  • Due to the location of our client, candidates must be able to drive, as there are no public transport links locally
  • This role may require some after-hours work
  • Must be prepared to work in different offices, including overseas, as and when needed
  • Heavy lifting may be required


  • 1st line support to internal customers covering a range of technologies
  • PC level hardware and software support
  • PC builds, asset management, imaging, software installation
  • New user/promotions/changers/leavers account processing
  • Ensuring printers are working, running maintenance where necessary, and keeping the third party printer support informed of any issues
  • Participating in the on call rota as required
  • Escalating any issues promptly and efficiently as required


  • Qualified to degree level or equivalent in an IT related discipline e.g. BSc Computer Science
  • Effective communication with internal clients and third party vendors.
  • Ability to effectively prioritise and adhere to SLAs
  • Capable of working under pressure
  • Excellent time management
  • Self-motivating and flexible to working as part of a team and independently
  • Experience with 1st line support.
  • Microsoft Operating Systems
  • Microsoft Office
  • Active directory

In order to apply for the role, please send your most recent CV to Richard Gallagher on and your application will be considered.

Project People is acting as an Employment Agency in relation to this vacancy.