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IT Service Transition Manager

Job Title: IT Service Transition Manager
Contract Type: Contract
Location: Berkshire, England
Industry:
Salary: Negotiable
Start Date: ASAP
REF: RH/Service/Trans/Man_1501612113
Contact Name: Rebecca Harris
Contact Email: rebecca.harris@projectpeople.com
Job Published: 3 months ago

Job Description

Are you an experienced IT Service Transition Manager looking for your next contract opportunity?

We have an immediate requirement for an IT Service Transmission Manager to work for a leading mobile telecommunications company based in Berkshire.

The team that these two roles sit in is responsible for IT Services, and their transition from Projects/programmes into Operations. The hiring manager would like candidates with an IT focus - Infrastructure, Applications, BI Systems, BSS Systems.

The successful candidates will be working in a team of 6, and you will be managing approximately 100 projects over 3 portfolio/programme areas.

Experience required as follows -

  • Strong E2E Service Management background - IT/Telco ideally
  • Experienced with transferring of IT services
  • Good understanding of acceptance criteria, ensuring services remain stable during transfer, risks are mitigated etc.
  • Previous experience of documenting new service management model for upgraded services
  • Able to complete support manuals or Back Office post transfer
  • Good understanding of working with programme delivery and operational support teams
  • A strong character who can govern the service delivery of 3rd party
  • In depth understanding of operational requirements
  • Ability to interact with senior stakeholders up to director level
  • Comfortable organising meetings, with excellent communication style
  • Need to be a diplomatic person who can work cross functionally in a productive way
  • Proactive, with a good work ethic.

To apply for this position please send your CV to rebecca.harris@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.