IT Asset Management Support Analyst (Hardware & Software)

IT Asset Management Support Analyst (Hardware/Software) - Contract - Kidlington, Oxfordshire.

A global IT services company is searching for an IT Asset Management Support Analyst with Hardware and Software experience to join their team on a contract basis in Kidlington, Oxfordshire.

Skills and Experience Required:

• Searching for an IT Asset Management Support Analyst who has strong experience of reviewing and maintaining CMDB (Configuration Management Database) to monitor and manage all devices and assets. Identifying best use through auditing of database and hardware, cross-checking of servers for relevant devices (e.g. radio's, laptops, mobile data) to meet auditing requirements.
• Troubleshooting, analysing and resolving issues and trends in liaison with the Service Desk, acting as a point of escalation for any issues that cannot be resolved at 1st point of contact.
• Manage and maintain the life-cycle of devices to include provisioning, repairing and de-commissioning to ensure efficient and effective best use of assets.
• Experience of working in a high pressured and busy environment
• Create articles for the knowledge database to ensure effective information sharing within the team.
• Responsible for the authorised issuance, audit and return of assets, managing the requests for loan hardware, including the recall of loaned items, to ensure the hardware items can be tracked and managed.
• Controls IT assets in one or more significant areas, ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out. Produces and analyses registers and histories of authorised assets, including secure master copies of software, documentation, data, licenses and agreements for supply, warranty and maintenance), and verifies that all these assets are in a known state and location.
• Ensures that there are no unauthorised assets such as unlicensed copies of software.
• Excellent client facing experience.
• Desirable: Public sector experience.

To apply, please send your CV to leanne.summers@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.