Head of Contract and Supplier Management / Head of Supplier Management / Head of Technical Contracts. Mobile Telecoms. Permanent Opportunity. Berkshire.
Responsible for managing a variety of managed service contracts with high value (£80m) with end to end responsibility from RFx stage through to operational delivery oversight
Part of the business leadership team and will be expected to have an an input into the development of the wider business, mentoring, thought-leadership, continuous improvement outside of their functional remit
To ensure that strategic and BAU activities across the Contract and Supplier Management Team are managed and delivered appropriately.
Support the Operations Director to translate business initiatives into a vision for the team and to identify, develop and deliver the roadmap for Operations Directorate to deliver short term and long term needs.
Accountable for managing and influencing all operational and associated suppliers
Effectively managing suppliers through governance
Providing insight on supplier performance and challenge where necessary
Responsibility for a variety of Managed Service Contracts within mobile telecoms - multi-£m and multi-year
Experience working within a mobile telecoms managed service provider
Strong background in Service Management end to end within Mobile Networks Operations
Experience of change/transformation of major managed service agreements
Extensive knowledge of the development and management of operational support contracts
Experience working in a complex managed service environment
Experience managing technical contracts and suppliers and who has been involved for the end to end delivery of a Managed Service from RFx to Delivery Management
Knowledge of LTE/3G/GSM, MW Radio Transmission, PDH/SDH/IP back-haul transmission networks
Experience dealing with confrontation
Thorough knowledge of the management of outsourcing
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