Digital Online CopyWriter - Website & App

Working alongside a talented set of designers, strategists, digital and online specialists, the Content Designer will be responsible for the creation of customer-centric support and commercial content for all multichannel platforms including the companies website and App and any other relevant platforms.

Sitting within a multi-functional Agile team, you will bring to the table creative skills and an eye for detail ensuring content is in line with the companies tone of voice and brand guidelines. You will have experience of creating digital content in a customer focused organisation. And you will be a key member of the team responsible for creating content enabling the business to meet their goal of becoming the UK's best loved brand.

The key objectives of the role are to:

• Work with members of the team and subject matter experts to understand project requirements and collaborate to generate copy which dovetails seamlessly with UX and design work.
• Develop processes within and across Agile teams to simplify and clarify copy usage using product guidelines, copybooks and tone of voice guidance.
• Understand business needs and requirements and craft brand-led copy to ensure consistency across all channels.
• Work with other Content Designers and Copywriters across the business to align and control tone of voice.
• Commit to adhering to tight timelines, working in sprints.