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Digital Content Writer - Junior Copywriter - Apps/Video/Online

Job Title: Digital Content Writer - Junior Copywriter - Apps/Video/Online
Contract Type: Permanent
Location: Maidenhead, Berkshire
Industry:
Salary: Negotiable
Start Date: ASAP
REF: PP/DCW/P/RG_1501258830
Contact Name: Richard Gallagher
Contact Email: richard.gallagher@projectpeople.com
Job Published: 19 days ago

Job Description

Digital Content Writer - Junior Copywriter - Apps/Video/Online


Recruiting immediately for a Digital Content Writer (Junior Copywriter), on a permanent basis, for a fantastic client in Maidenhead.

Job details

  • Creating customer support content for all of multichannel platforms, including Contact Centre, App, video scripts and any other relevant platforms.
  • Applying project management principles and leading meetings, gathering requirements, and challenging a diverse group of stakeholders, with the goal of ensuring our content provides the best possible customer experience.
  • Applying a combination of data analysis, user research and content audits to make content decisions and drive continuous improvements in the knowledge base.
  • Working within virtual teams adhering to Agile principles, and creating cross-functional content that improves the customer experience and the impression of company as a brand.
  • Ensuring content is in line with our clients tone of voice and brand guidelines, and helping to meet stated goal of being one of the UK's best loved brands.
  • Deputising and supporting the Senior Support Content Manager in helping to define and achieve the onward approach of content team.

Additional information

  • Strong copywriting experience in similar environment
  • Ability to delivery end-to-end editorial projects, including structuring project milestones to deadlines and juggle complex requirements without missing details or deadlines.
  • Ability to explain complex ideas in simple language
  • Ability to analyse project and identify tasks
  • Exceptional writing skills
  • Articulate communicator
  • A natural understanding and interest in user experience
  • Detail oriented - ability to understand written and verbal information accurately
  • Strong people skills, and a clear aptitude for people management.


In order to apply for the role, please email your most recent CV to Richard.Gallagher@projectpeople.com and your application will be considered.


Project People is acting as an Employment Agency in relation to this vacancy.