Digital Content Writer
Are you a professional Digital Content Writer looking for your next challenge?
A leading Mobile Operator is looking for a Digital Content Writer to join their head offices based in Berkshire. As a Digital Content Writer you will be responsible for creating and editing content for all Digital platforms across the business for both internal and external customers.
- Creating customer support content for all multichannel platforms, including, the Contact Centre, the App, video scripts and any other relevant platforms
- Applying project management principles and leading meetings, gathering requirements, and challenging a diverse group of stakeholders, with the goal of ensuring the content provides the best possible customer experience
- Applying a combination of data analysis, user research and content audits to make content decisions and drive continuous improvements
- Working within virtual teams and creating cross-functional content that improves the customer experience and the impression of the brand
We are looking for:
- Experience of copywriting and Digital Content writing
- Come from a call centre or customer service environment
- Project management skills
- Be both strategic and creative with Digital Content
- Ability to analyse data
- Strong verbal and written skills
If you would like to be considered for the role, please email your CV to - Bhavna.Sharma@projectpeople.com. Suitable candidates will be contacted before shortlisting.
Project People is acting as an Employment Agency in relation to this vacancy.