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Digital Content Writer

Job Title: Digital Content Writer
Contract Type: Permanent
Location: Berkshire, England
Salary: Negotiable
REF: P/bs - DCW_1502099695
Contact Name: Bhavna Sharma
Contact Email:
Job Published: 11 months ago

Job Description

Digital Content Writer


Are you a professional Digital Content Writer looking for your next challenge?

A leading Mobile Operator is looking for a Digital Content Writer to join their head offices based in Berkshire. As a Digital Content Writer you will be responsible for creating and editing content for all Digital platforms across the business for both internal and external customers.

This role:

  • Creating customer support content for all multichannel platforms, including, the Contact Centre, the App, video scripts and any other relevant platforms
  • Applying project management principles and leading meetings, gathering requirements, and challenging a diverse group of stakeholders, with the goal of ensuring the content provides the best possible customer experience
  • Applying a combination of data analysis, user research and content audits to make content decisions and drive continuous improvements
  • Working within virtual teams and creating cross-functional content that improves the customer experience and the impression of the brand

We are looking for:

  • Experience of copywriting and Digital Content writing
  • Come from a call centre or customer service environment
  • Project management skills
  • Be both strategic and creative with Digital Content
  • Ability to analyse data
  • Strong verbal and written skills

If you would like to be considered for the role, please email your CV to - Suitable candidates will be contacted before shortlisting.

Project People is acting as an Employment Agency in relation to this vacancy.