Digital Content Writer

Digital Content Writer

Berkshire

Are you a professional Digital Content Writer looking for your next challenge?

A leading Mobile Operator is looking for a Digital Content Writer to join their head offices based in Berkshire. As a Digital Content Writer you will be responsible for creating and editing content for all Digital platforms across the business for both internal and external customers.

This role:

• Creating customer support content for all multichannel platforms, including, the Contact Centre, the App, video scripts and any other relevant platforms
• Applying project management principles and leading meetings, gathering requirements, and challenging a diverse group of stakeholders, with the goal of ensuring the content provides the best possible customer experience
• Applying a combination of data analysis, user research and content audits to make content decisions and drive continuous improvements
• Working within virtual teams and creating cross-functional content that improves the customer experience and the impression of the brand

We are looking for:

• Experience of copywriting and Digital Content writing
• Come from a call centre or customer service environment
• Project management skills
• Be both strategic and creative with Digital Content
• Ability to analyse data
• Strong verbal and written skills

If you would like to be considered for the role, please email your CV to - Bhavna.Sharma@projectpeople.com. Suitable candidates will be contacted before shortlisting.

Project People is acting as an Employment Agency in relation to this vacancy.