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Digital Content Designer (B2C / Telecoms / 3 Months)

Job Title: Digital Content Designer (B2C / Telecoms / 3 Months)
Contract Type: Contract
Location: Berkshire, England
Salary: Negotiable
REF: PP/LG/DCD/C_1515171062
Contact Name: Laura Gallagher
Contact Email:
Job Published: 2 months ago

Job Description

Digital Content Designer

Berkshire (3 Month Contract)

The Role:

Working alongside a talented set of designers, strategists, digital and online specialists, the Content Designer will be responsible for the creation of customer-centric support and commercial content for all multichannel platforms including the Website, Contact Centre, the App and any other relevant platforms


  • Work with members of the team and subject matter experts to understand project requirements and collaborate to generate copy which dovetails seamlessly with UX and design work.
  • Develop processes within and across Agile teams to simplify and clarify copy usage using product guidelines, copybooks and tone of voice guidance
  • Understand business needs and requirements and craft brand-led copy to ensure consistency across all channels
  • Work with other Content Designers and Copywriters across the business to align and control tone of voice.
  • Commit to adhering to tight timelines, working in sprints.

Experience Required:

  • Excellent creative, communication and presentation skills.
  • An open and proactive approach to working with other team members.
  • Enjoy working cross-channel and cross-platform.
  • Be comfortable working in an agile environment with multiple stakeholders.
  • The ability to understand and appreciate SEO requirements.
  • An understanding and appreciation of how content is focused on customer journeys.
  • Comprehensive and relevant industry experience with a portfolio reflecting this.
  • Strong problem-solving ability.
  • Ability to work under pressure and adhere to strict deadlines.
  • A proactive attitude and ability to take responsibility for accuracy, quality and delivery of work to required timelines.

Project People is acting as an Employment Business in relation to this vacancy.