Deskside Support Engineer

Deskside Support Engineer

6 month initial contract

Remote then Cork post-lockdown

Role Purpose

Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a customer building or campus. Works with little supervision and has limited specialization or ability to work on a wider range of systems.

Experience/Background

• Strong administration experience across Microsoft technologies including O365 including Exchange, Active Directory
• Hardware and software installation and configuration
• Good network monitoring and troubleshooting experience
• User account administration and maintenance

Project People is acting as an Employment Business in relation to this vacancy.