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Customer Strategy Manager

Job Title: Customer Strategy Manager
Contract Type: Contract
Location: Berkshire, England
Industry:
Salary: Negotiable
REF: PP/CSM/C/GP_1527241990
Contact Name: Glenn Parsons
Contact Email: glenn.parsons@projectpeople.com
Job Published: 5 months ago

Job Description

We're working with a fast-growing organisation who are embarking upon exciting changes to recruit a Customer Strategy Manager. As a Customer Strategy Manager you will be focused on ensuring the right customer strategy vision is created to drive business KPIs.

You will be the Champion of the 'Perspective of the Customer'.

As a Customer Strategy Manager you will help the organisation develop their Customer Strategy by working on elements such as loyalty, insight, analytics and customer journey.

You will also look 'ahead of the curve' and seek to establish both the 'what' and 'how' Customers need.

Your role as a Customer Strategy Manager will also involve a lot of anlaysis in order to fully understand the customer and market conditions so that you can successfully identify emerging channels and trends which the organisation should look to evolve.

So, it your passion lies in Customer Strategy and your obsessed about great customer experience - Send your CV to glenn.parsons@projectpeople.com

Project People is acting as an Employment Business in relation to this vacancy.