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Customer Service Advisor - Bi-Lingual

Job Title: Customer Service Advisor - Bi-Lingual
Contract Type: Permanent
Location: London, England
Industry:
Salary: Salary plus benefits
Start Date: ASAP
REF: LS/CustServ/Lon_1507653356
Contact Name: Leanne Summers
Contact Email: leanne.summers@projectpeople.com
Job Published: 10 days ago

Job Description

Customer Service Advisor - Bi-Lingual (French and/or German) - London - Permanent

A leading IT and datacentre services company is searching for a French and/or German speaking Customer Service Advisor to join their team in London on a permanent basis.

The Customer Service Advisor will handle requests and queries from customers globally.

Role:

The Customer Service Advisor will act as the first line of response in the European Customer Service Centre, handling a variety of queries such as escalating technical issues, queries regarding account information, arranging site access etc.

Skills Required:

Candidates should have a call centre / customer support / customer service background within an IT, telecoms or datacentre company. You must also be able to speak fluent English and either French or German. Good communications skills and a good telephone manner are essential.

Project People is acting as an Employment Agency in relation to this vacancy.