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Customer Acquisition & Retention Manager

Job Title: Customer Acquisition & Retention Manager
Contract Type: Permanent
Location: Maidenhead, Berkshire
Industry:
Salary: Excellent salary + benefits on offer
REF: SM/P/TM_1495101669
Contact Name: Salome Maybanks
Contact Email: salome.maybanks@projectpeople.com
Job Published: almost 7 years ago

Job Description

Customer Acquisition & Retention Manager (B2C)

Permanent - Maidenhead

We are currently recruiting for an exciting new permanent opportunity on behalf of a leading Mobile Telecoms company in Berkshire for a Customer Acquisition and Retention Manager. This is a permanent opportunity offering an attractive salary and benefits package.

As Customer Acquisition & Retention Manager you will be working in a high pressured, fast paced environment, managing the day to day retention/acquisition/in-life roadmap to maximise volumes and margins.

We are looking for someone who is able to create and realise solutions through analysis and strategic planning, to devise new customer offers across the customer base. You will devise new competitive and commercially viable offers to acquire and retain customers.

Requirements:

  • Background within a faced paced retail and online environment
  • Multichannel experience
  • B2C
  • Ability to analyse customer insights in order to define compelling customer offers
  • Commercially astute
  • Strong analysis skills
  • Proven experience in creating compelling and commercially viable offers for customer retention, acquisition and in-life.

If you are interested in this permanent opportunity please submit your application online to Salome Maybanks or email Salome.Maybanks @ projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.