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Consultant - Customer Data Management

Job Title: Consultant - Customer Data Management
Contract Type: Permanent
Industry:
Salary: Competitive salary and benefits
Start Date: ASAP
Duration: Permanent
REF: CK/P/CCDM_1493813488
Contact Name: Chelsie Kelly
Contact Email: chelsie.kelly@projectpeople.com
Job Published: almost 7 years ago

Job Description

Consultant - Customer Data Management - Permanent - Berkshire

A leading Telecommunications company is looking for a Consultant specialising in Customer Data Management to join their team on a permanent basis. This is a fantastic opportunity to join this company during an exciting period of change and own the company's data relevancy strategy.

This role would be suitable for anybody from a data science background, who is passionate about CRM and Customers and is experienced with driving large activity programmes/products.

Reporting in to the Director of Rewards and Offers, you will be accountable for leading all activities that drive towards a rich view of customer data to create relevant and personalised offers and experiences, whilst maintaining security.

Although you will have no direct reports, you will be working in a highly collaborative way to drive continuous improvement through cross-functional resources and partners.

Your duties will include, but are not limited to:

  • Meeting changing requirements by developing new testing approaches and strategies for a defined range of products and/or operations
  • Developing and/or delivering elements of a strategic planning system with guidance from Senior Colleagues
  • Developing innovative solutions by integrating and analysing complex and diverse information sources
  • Managing the development and/or delivery of a significant element of the organisation's development/engineering programme
  • Helping manage the performance of direct reports by working within performance management systems
  • Developing and/or delivering a plan for a specific area of responsibility by managing others

If you would like to apply for this position, please send your CV to chelsie.kelly@projectpeople.com

Project People is acting as an Employment Agency in relation to this vacancy.