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Consultant- Client Management

Job Title: Consultant- Client Management
Contract Type: Contract
Location: Berkshire, England
Salary: Competitive daily rate
Start Date: ASAP
Duration: 6 months
REF: ConsCliMan/TC012_1560330908
Contact Name: Tommy Clifford
Contact Email:
Job Published: 3 months ago

Job Description


To lead the Client Management Team within the Digital Engagement Platform Team; understanding our partners' needs, advising them accordingly and relaying information seamlessly between the partner and the rest of the Engagement Platform Team (Editorial, Product, Comms), ensuring all cogs are turning smoothly, in order to achieve outstanding results and exceed our partner's expectations.

Roles & Responsibilities

  • 2+ year's experience in Account Handling at a marketing agency or within the marketing function of a brand
  • Personable, approachable and able to build respected stakeholder relationships
  • Excellent attention-to-detail
  • Pro-active and a logical thinker
  • Thrives on problem-solving
  • Good negotiation skills
  • Previous exposure to creative processes not essential but beneficial
  • Promotions experience not essential but beneficial

Creative thinker with the ability to develop partner / offer ideas

Supporting their rewards app.

Key tasks:

  • Support the management of the partner/offer booking process, including:
    • Writing booking forms
    • Partner / offer on-boarding and management
    • Newsroom management
    • Helping line manager to forecast revenues and update revenue spreadsheet
    • Obtaining codes and assets for each offer
    • Managing the creative approval process between the partners and Three
    • Gaining redemption's from partners
    • Support the management of the publishing process, including:
    • Writing Ts & Cs (templates provided)
    • Testing customer journeys

Review the app every Wednesday / any other day a new offer goes live to check the offers are featured correctly and can be redeemed

Project People is acting as an Employment Business in relation to this vacancy.