Change Management - Business Analyst

Key responsibilities and accountability

· Creating the plan and structure to elicit technology performance requirements gathering and management. Articulating data, visualisation and systems requirements. documenting accurately, removing ambiguity, to ensure all requirements are valid, rational and achievable, contributing to continuous improvement of the performance management function.

· Collaborate and interact with multi-disciplined teams for initial base-lining, gap assessment, improvement definition and business justification to ensure there is a clear understanding of the "why" and the "what" improvement is being proposed.

· Build and maintain good business relationships with all stakeholders and new contacts, to develop business systems and domain knowledge and share across the team.

· Advise on the implementation of performance strategy and identification of technical options within business areas, using research information to inform and drive business investment decisions both short and longer term.

· Acquire and maintain knowledge of existing business processes and systems to identify areas for potential process improvement.

· Identify business risk and issues; detail business impact creating mitigation plans, include any handover or operational early life support for a smooth transition.

· Work closely with the Product Leadership Team, providing analysis updates and pro-actively seeking to remove task blockers to facilitate business or technical decisions in the Product Group and 's best interest.

· Work with business areas to define, manage and plan business benefits, creating benefits maps and introducing measures to baseline, tracking and reporting progress against targets to measure performance and value.

Knowledge, skills, training and experience

Essential

· Demonstrated ability to think in systems and express ideas as frameworks, work-flow models or process diagrams

· Can express how diversity and inclusion influences their approaches to business and performance analysis

· Practical knowledge of business and data analysis tools and techniques such as requirements engineering, structured analysis and design, process mapping and component business modelling, business process re-engineering.

· Communication skills - both written and spoken - using a variety of methods; the ability to get the message across and relative to the audience.

· Manages professional relationships, listens, encourages discussion and promotes two-way communication.

· Knowledge of project life-cycle delivery methodologies in a technical environment.

· Comprehensive knowledge of technical product management and development methodologies, and how these relate to performance management.

· Ability to simplify complex problems, processes or projects into component parts and to explore them systematically.

· Strong and effective planning and organisational skills; able to juggle competing priorities and take the appropriate course of action.

· Resilient and able to take input and deliver on a task; works on own initiative; can direct others.

Desirable

· Considerable experience gained within a media or similar multi-national organisation.

· Problem solving, with both tactical and strategic thinking.

· Workshop design and facilitation.

· Commercial focus, proven influencing, negotiation and conflict management skills with the ability to engage at all levels.

· Subject Matter Expert in a technology area.